Starhub VS Singtel
Firstly, I did not really want to write this post until some idiots at HWZ forums got me so fed up because they can’t understand. Either people who study IT but do not study MBA are too cock up in the head or these people there work for Singtel. Secondly, as I said, I wrote this because some idiots are just so idiotic. Not because I am siding Starhub for any other reasons.
Compare Prices
Singnet 3500kbps costs $47(w/o GST). Starhub Maxonline 4000 costs $58.80(w/GST). With Singtel you get 30mb Email + 20mb for your supplementary Email. 2 months Virus scan for your emails. 3 months 1GB photo album. 2 months wireless outdoor surfing. Free modem (probably Alcatel or Aztech or Prolink). With Starhub, you get free Digital Voice Home/Travel. Thats about it because the promotions have just been over. If not, you probably get a surfboard modem (Motorola). Previously, they were giving away HP iPaq cell phones for $99 (usual $1099). 3 months free service. Or else you could go for a Linksys Wireless G cable modem router.
Although the Maxonline 4000 costs about $10 more, it is definitely more worth buy than the SNBB. Let me do a breakdown of the plan. SNBB 3500kbps at $47 is just a promotion price. When the contract is over, or there are price changes or speed changes, people who had already signed up for the plan will not be eligible. The freebies are crap as well. Why do you need an email you hardly use? And the space is so freaking little. Gmail has thousands of mb more storage and its stable and free. 2 months free Virus Scan for your email? Nonsense. You get those free with the free emails you subscribe online. 3 months free 1GB photo album? Eat shit. Who uses it? Even if you get to use it for 3 months with no charge, you definitely need to continue if you have photos inside. 2 months wireless outdoor surfing? Only at hotspots. And who needs it when we have WiMax at only $9.90 per month.
Lets look at Starhub. From previous experiences, MOL users should know that they always get their speeds upgraded when there are new speeds. Starhub could have done it the Singnet way by having new plans and do not bother about its old customers, but it did not. This is what I call customer value. Something SINGTEL- AN ORGANIZATION AS A WHOLE DOES NOT HAVE. So from Starhub, you get Digital Voice Home/Travel. Free voice calls when you are overseas, or in Singapore. An additional line for free! It also includes unlimited free calls! What Singtel charge for those? Starhub also uses quality products. The modem is either a Motorola or Linksys. American! What does Singnet give? Either local lousy brands or Taiwanese crap. I can gurantee its crap. Anyone who wants to know how crap Prolink is can ask Rh. The shortage of freebies at the moment is because of the end of a promotion. If theres one, Singnet can eat grass.
August 19th, 2006 at 2:56 pm
Starhub lip service? I got my stuff done within a few hours when I deal with Starhub. I could not get my stuff done until today for my BUSINESS plan with Singnet when more than a month has pass. You get that? Its business plan. Not normal consumer plans when you pay a few bucks. Almost 10 times the price of consumer plans. The Starhub Customer Service just got to her superior and they got everything done in less than 2 hours. Compenstate and all. Singnet had to pass through so many departments in Singtel and they still can’t get it done. Who’s dumber now?
And while you condemn Starhub’s speed, Singtel is just as slow. I take minutes to load the NDP website during non-peak hours. About the same time or less during the extreme peak hours (During and after broadcast of NDP) on Starhub.
August 19th, 2006 at 2:58 pm
This reply is to someone who posted something on http://sovietmole.com/?p=197
Check it out there.