pfingo experience

As Jeremy Clarkson said, we can tell you how good the car is, but only you can tell us the experience you have with the car, the dealer and such. Well, since I get to use th software for 3 months, I am able to share my truthful comments as well. Firstly, we shall start with pfingoACTIVE.

This software does not have much of use for me. It's supposed to be able to connect with MSN, Yahoo! and Google users. However, the only users I get to add are pfingo users. Wonder how it works. Fault lies with the difficulty in getting help as well. The forum which is supposed to be available in April just went up while I'm writing this entry. Couldn't be more than 4 days before, as I tried it then. I couldn't really figure out the use of pfingoACTIVE except using up space on my computer.

Now going on with the pfingoMAIL, I don't really know how the pushmail function works, but after reading the forum, I think it only pushes the mail to your phone and not pfingoACTIVE on your desktop. It may be lack of knowledge about the product on my part, but hey, it wasn't explained to me. And the service which incorporates all POP3 to my pfingoMAIL, I do not really find it great. I could do it with my Yahoo! Mail and I believe GMail as well.The so many stuff listed on pfingoMAIL with its small print does not appeal to me like the Yahoo! Mail Beta interface. I think that the team needs more marketing research done here.

And the most important service in pfingo. The pfingoTALK. Yes, yes. It's all very good. But there are flaws. Firstly, it does not work occasionally. It shows that you are connected, but you can't make a call, and people can't call you. Worst, it does not divert that call to my mobile phone. And sometimes, while I'm trying to make a call, it suddenly rings, and I haven't even finished typing the number out, or clicked call. I supposed someone was calling me, but do not know who it is as there are some numbers which I already typed. And then, I couldn't find anything in the call list. The call list is flawed as well, don't know if I mentioned in my first review, it does not reflect details such as missed calls or received call status. Everything is under received. Worst than my Motorola, which I think sucks totally. The phone book is another crap feature. Every time when I click the call button, I will have to choose which number of the person I want to call. It should stick to a default number instead. Going on to the SMS feature, which also uses the crappy phone book, I am terribly disappointed by it. Firstly, I have to receive replies via my mobile as it displays the SMS as being sent out by my mobile. SMS sent to the pfingo number would also have to be retrieved on the website though I haven't tried. And at $0.06 per SMS, I think it's bit of over priced. Since it's done online, I expect it to be about half the price.

Moving on, theres the website for pfingo. Firstly, I think it should cover the full 1024 area and finally, it should also be XHTML compatible! I don't know what is wrong with it. But I couldn't access the page with Firefox. Don't they know people are switching over in flocks to Firefox? It should be about time all webpages are XHTML compatible.

One Response to “pfingo experience”

  1. Bruce Says:

    Hi

    My name is Bruce and I am a member of the pfingo team here in Singapore. We are disappointed that you are having so many difficulties with our service. As we are still in the trial phase, we welcome your comments and value your experience.

    It would be great if we could get in touch either via email custcare@pfingo.com or through my blog http://pfingo.livejournal.com. If you like, we can even set up a phone call so that we can troubleshoot some of the difficulties and get pfingo working for you.

    Please feel free to drop me a note!

    Thanks

    Bruce

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