Stop all NETS admin fees!
Posted in The Prophet on July 30th, 2008 by MoleznevIn the papers today, The Straits Times reported that some retailers in the heartlands are trying to pass the cost of using NETS for payment to customers by charging a transaction fee for their purchases. It also mentioned about retailers who impose a minimum spending before allowing customers to use NETS. What it failed to mention was, large retail chains and ComfortDelgro group are doing exactly what the smaller retailers are doing long ago.
Years ago even before the NETS fees quadrupled, 7-eleven has already been imposing a minimum spending of $5 for NETS transactions. This forces consumer who do not have enough cash with them wanting to use the service to purchase more.
When ComfortDelgro Taxis introduced NETS service on its fleet of taxis, nobody bothered about the charge levied on travellers who use the service. ComfortDelgro even announced in its press release that part of the administrative fee per transaction would go to NETS and a part would go to ComfortDelgro. Isn’t this worse than the small time retailers? Those retailers are just trying to defray costs while ComfortDelgro is making money out of a payment service when it is not in that industry of providing for the service.
Yet, the papers made no mention of any outcry, nor CASE made any remarks that consumers should not pay the fee. NETS said that charging an administrative fee to consumers is against its policy, yet it did not stop ComfortDeglro from doing it. Come on NETS, cut your nonsense by siding with your cousin.





